Conflict Resolution Skills - A 2-day Hands On Training

A 2 day hands on training

November 7th 9am-5pm

November 8th 9am-5pm

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Did you know that conflict can be an opportunity

within your community or workplace?

Are you interested in learning more productive ways to deal with conflict?

Do you want specific strategies to help you with a conflict
you have in your life right now?  

 TOPICS AND SKILLS TO BE COVERED INCLUDE:

           ♦   Communication Skills:  Active listening, empathizing, asking clarifying questions, checking assumptions, identifying possible solutions
           ♦   Exploring Hooks and Triggers
           ♦ Strategies to De-Escalatate conflict
           ♦ Understanding Positions and Interests in conflict situations
           ♦ Conflict Styles: Identifying and dealing with different styles
           ♦ Culture & Cultural Identity and how it Relates to conflict

 

WHO SHOULD ATTEND:

Community, non-profit and church leaders, teachers, human resource specialists, customer service personnel, and anyone interested in learning conflict resolution skills.

 

*Please call the office for information regarding Full and Partial Scholarships

Saturday, November 07, 2009 at 9:00 AM
- to -
Sunday, November 08, 2009 at 5:00 PM (PT)

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Fremont Family Resource Center
39155 Liberty Street
Fremont, CA 94538

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SEEDS Community Resolution Center

SEEDS Community Resolution Center is a 501(c)3, nonprofit organization that has provided mediation and other conflict resolution services to individuals, families, and organizations for over 25 years. SEEDS’ services encourage effective dialogue and foster solutions to a wide range of issues that arise in our communities, from reducing violence in the schools, to resolving a complex workplace conflict, to helping neighbors resolve a disagreement. Offering our services on an affordable sliding fee scale gives our community access to effective, positive and peaceful means for resolving conflict.

Please visit our website www.seedscrc.org, call us (510)-548-2377 or email info@seedscrc.org for additional information.

 

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